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Seagate goes downhill

Submitted by bret on Wed, 06/27/2007 - 09:07.
  • harddrive
  • seagate

I've always bought Seagate. Wouldn't even think of buying any of the cheaper stuff (Maxtor, WD). So, after one of my drive's in Obiwan went bad, I had to finally get off my butt and get an external HD for backups for one more level of sanity.

I bought one of the new Seagate Freeagent drives, a 500GB USB2 drive that could hold all of Obiwan.

I dismissed the reviews I read on Newegg that said that "This drive sucks on Linux". I like to think of myself as more capable around the system as the average "I heard Ubuntu was cool, bgut how do I display the contents of a directory again?" shmoe that posts on newegg, so I bought it anyways.

The reviews were right. I was able to mount the drive after some futzing and plugging and unplugging the power and USB cable in different combinations (there's no power switch). After mounting, I went to format using ext3. Halfway through, it quit and that was that. Wasn't ever able to get it to come back. All I knew was that the big yellow light flashed on and off "device error" is what the manual said.

I connected to windows, and windows wouldn't recognize it either (device error in device manager). Same thing on OSX.

I sent it back, and swallowed my pride and bought a WD lifebook. Mounted first thing, formatted, and rsync'd obiwan to it with no problems.

So much for brand-loyalty. The brand-name of the drive that originally failed in Obiwan? Seagate. Ever since they bought Maxtor, it hasn't been the same. What a disappointment.

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definition of brand loyalty says nothing about a company's commi

Submitted by wax on Wed, 06/27/2007 - 14:02.

definition of brand loyalty says nothing about a company's commitment to consumers, sadly.


i, too, have brushed aside the comments of presumed neophyte users on newegg and other vendors' sites, only to be on the receiving end of the gods pressing the "smite" button.

truth is, these days, regardless of our loyalty to any brand, the goal of manufacturing is to first be more cost-effective and maybe second to produce a more quality product.

reminds me of the tiime ryness and i once bought like 10 mac laptops for serrc. almost half of them had to go back to the factory to have power supplies replaced.

this would explain such inconsistencies.

what do i do? i just go with my gut - about as quantifiable a process as some of these companies' quality control procedures.


=
w
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Oh great... I've put WD drives in our servers for a long while b

Submitted by ryan on Thu, 06/28/2007 - 07:27.

Oh great... I've put WD drives in our servers for a long while but recently recommended Seagate to a client due to vendor's recommend that they're quieter and cooler. Bret: do you know which model of HDD exactly is in that USB chassis?

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